Revenue Cycle Management:
Comprehensive revenue cycle management begins with a patient's initial visit to the resolution of each remaining charge for the duration of his/her tenure with you. Our expertise lies in managing the range of challenges that arise throughout this continuous cycle, and driving this process with your best financial outcome in mind. Our Goal: Minimize Costs, Maximize Performance, Super-size Satisfaction.

Coding, Billing & Patient Account Management:

• We invest heavily in training and the continued education and development of our coding and billing staff so you receive quality, experience and expertise from our proven performers.
• Electronic payment posting provides speed, while rigorous monitoring by our specialists validates accuracy.
• Aggressive pursuit of unpaid, underpaid and denied claims reduces your A/R. We work in concert with your staff to protect legitimate payments from payer recall, and to bring all due reimbursement into your practice.
• Monitoring your contracted payers' fee schedules and adherence to proper reimbursement allows us to identify and challenge payment errors.
• Sending patient statements and dealing with accounting phone calls no longer burden your office staff.

Revenue Cycle Assessment & Consulting:

• After studying your operations, documentation practices, purchasing sources, etc, we identify your road blocks to revenue recovery and build solutions to bring your practice's performance in line with your operational and financial goals.

Staff Education & Training:

• We present timely, informative training programs. Topics include front office collections, charge capture, changes in payment policies, proper documentation and diagnosis coding.

Transcription Services:

• Optimal MD Solutions provides transcription services with 24-hour turnaround at highly competitive rates.

Credentialing Services:

• We handle the credentialing process on your behalf, saving valuable staff time and resources.

Human Resources Support:

• We are certified participants in the Employer's Advisory Council and perform as an extension of your HR department in many ways. We offer payroll assistance, hiring assistance, and other supportive services best suited to your practice's individual needs.